Outbound

The Outbound module is used to contact personnel to fill vacancies, send a general message, assignment details, or Roster Alarm details via IVR, E-mail, SMS, and Contact Log. The Outbound module is accessible on the Roster, People Filter, Multi-Day, and *Staffing Board.

Outbound types include:

• Message - Used to send a message.
• Notification - Used to send job assignment details for the selected date.
• Roster Alarms - Used to send Roster Alarm details for the selected date.1 Roster Alarms are not applicable to Blueprints.
• *Vacancy - Used to fill a vacancy. This option only enables for vacant positions and disables all other Outbound types.

Outbound Status Icons:

Icon	Description
	Offer(s) Outstanding
	Activity in Outbound Queue.
	Person has not been notified.

Security permission settings control the ability to outbound each type. See Authority Permission Settings topic for outbound user right details.

*Prior to application 7.2, customers using Blueprints could outbound messages and notifications only. Job filling via Outbound on the Staffing board is available as of application version 7.2.