Request Notes are used to communicate with and provide users a reason for denying a work code or approving a work code for time-off or additional time-on.
The Request Note area in the Codes section of the Setup area allows you to manage and set predefined reasons for users to quickly access when approving or denying a work code.
Request Notes are visible throughout the application including the Dashboard, Calendar, Roster, and Request Status page. Request Notes are visible to all users when placed on their personal work code records. Only users who have the authority to approve or deny work codes can apply a Request Note.
Additionally, authorized users can select predefine request note reasons or create new ones directly within the work code record or in the Request Notes area in the Codes section of the Setup area.
Application Behavior: The Request Notes field allows users to select a predefine reason or free type a reason. Each time a user submits a new request note, the note is automatically saved to the database and available to all authorized users to select from then on. Only authorized users can manage and remove Request Notes in the Request Notes area in Setup.