Request Notes can be added while approving
or denying the work code or you may predefine request notes in the Setup
> Codes > Request Notes area as shown in the steps below:
From the Approve or Deny Code user interface,
click the code you want to approve or deny.
In the Request Note field, type
a new reason and click the link (New). Doing so will save
the reason to the database and make it a selectable option to all
authorized users.
The New link shows when the note
typed contains one or more unique values.