Resolving Process

The Resolving Process window provides an interactive, user friendly interface to resolve auction items.
  1. When an auction is ready to be resolved, authorized users simply select Resolve Auction, and click OK.
  2. The application submits the auction to the Auctions Manager to resolve.
  3. Once resolved, the authorized user can review the logs of the resolve process and further check the outcome within the system.

Resolving an Auction

This topic describes the internal process that this application uses to find winners for all winnable Auction Items in an entire auction. Essentially the process creates a list of people and, in the order listed, assigns the most appropriate Auction Item (as determined by the Rules) to the person.

  1. A sorted list of staff members is created using the list plan and property targets defined in the auction's Bidders field. For the sake of this description, this list of staff members will be referred to as the Winners List.
  2. One at a time, in the order listed, TeleStaff will attempt assign an Auction Item to each member on Winners List. For description's sake, the currently considered staff member on the Winners List will be referred to as the Potential Winner.
  3. TeleStaff then uses the List Plan (specified in the Win Order field and the property targets defined in each of the leaf Auction Items' Qualifications) to create a list of Auction Items. An Auction Items is only included if the Potential Winner is qualified for the item (see Qualification Check, below), and if the Auction Item has quantity remaining. The list of Auction Items is sorted by the sort criteria specified in the Win Order List Plan's configuration. Generally, the primary sort criterion is the bid value placed on the Auction Item by the Potential Winner - but this is not a requirement. For the sake of this description, this list of Auction Items will be referred to as the Preferred Items List.

  4. The Potential Winner is assigned (wins) the first Auction Item in the Preferred Items List. If there are no items in the Preferred Items List, then the Potential Winner does not win an Auction Item.

  5. The next staff member in the Winners Listbecomes the new Potential Winner (as in step 2), and the process is then continued from step 3.

  6. The entire auction resolve process ends when all staff members in the Potential Winners List have been through the resolve process.

Qualification Check

The qualifications check is the sub-process whereby a given bidder (Potential Winner) is determined to be qualified (by the use of the auction's defined Rules) to win a specific Auction Item (Preferred Item).

  1. The Preferred Item must have remaining quantity or the qualifications check fails.

  2. The Bidding module creates a sorted list of staff members. This list is created by using the List Plan specified in the auction's Win Order property using the targets specified in Preferred Item's Qualifications property. For the sake of this description, this list of staff members will be referred to as the Qualified Winners List.

  3. If the Potential Winner is included anywhere in the Qualified Winners List then the Potential Winner is considered "Qualified" for the Preferred Item.

  4. If the Potential Winner is not included anywhere in the Qualified Winners Listthen the bidding module considers the Potential Winner as "Not Qualified" for the Preferred Item and the resolving process fails; the Potential Winner is not assigned the Auction Item as a winner.

Note:

A qualifications check is not performed when manually resolving using the Bid Management area.

Parent topic: Manage Bidding