User Log In Scenarios

System Login Scenarios Phone ID Credentials Turned OFF Phone ID Credentials Turned ON
The minimum length of a password is greater than or equal to...
  • Eight in application version 7.4.4.2+ and 7.5.2+
  • Fifteen in application version 7.5.5
N/A X
The Login ID cannot exist in the user’s password. Applicable as of application version 7.4.4.2+ and 7.5.2+. N/A X
Login IDs will initially auto convert to their numeric phone keypad equivalent. For example, Amy11108 converts to 26911108.1 X X
Login Failed may trigger via the phone when users have duplicate Login IDs resulting from the phone keypad auto conversion process, such as 228 = CAT, BAT, ACT... X X
Specific error messages pertaining to phone IDs appear on the person’s Password tab near Phone ID settings when the person is securely logged into the system. N/A X
The Login ID is the only ID for users to access the system via the Web and the phone. X N/A
A unique Login ID may be used for the Web on top of a separate and unique ID for the phone. N/A X
Special characters are dropped when applicable Login ID credentials are automatically converted to applicable phone credentials. For example, the ID or password, amy@ukg.com becomes [amyukgcom ]. X X
A user can change their phone ID without affecting their Web credentials. N/A X
A user can change their phone password without affecting their Web credentials. X X
A user can have a Login ID for the Web that contains special characters such as amy@kronos.com and a separate numeric phone ID such as 11108. N/A X
1 The letter A is the number two on the phone keypad, the letter Mis number six, and the letter Y is number nine, which converts to 269+11108=2691108.