Configure Security-Header

To enable security header authentication:

  1. Options are:
    • Navigate to the configuration folder in the application’s directory. In the configuration folder, open the security.properties file in Notepad to display the default file path locations for each component. The default location is C://Program Files > “Application Name”> configuration > security.properties file.
    • Navigate to the System > Tenant Properties > Security table.
  2. In security.profiles=SECURITY-WEB3, enter the security profile for AD. For example: security.profiles=SECURITY-HEADER.
  3. Optional - To identify multiple profiles enter the desired security profiles comma separated; for example:security.profiles=SECURITY-HEADER,SECURITY-KERBEROS,SECURITY-WEB

    Note no space after the comma and be sure to set all applicable settings when entering multiple security profiles.

  4. In security.preauthHeader, enter the header name containing the username of the authenticated user.

    The security.properties contains a reference to the HTTP HEADER name that contains the trusted user. Customer has the ability to set the property name. For example: security.preauthHeader=SSO_USER. The value is set to the matching value in the rscmaster_login_name_ch, such as ##########@<FQDN4> for web login and ########## for IVR login (10 digits).

  5. Save the file to confirm your input.
  6. Stop and Restart the application to initiate your new settings.
Header Directory Sample Settings

security.preauthHeader=PRE_AUTH_HEADER
1 Applicable prior to application version 7.4.
2 Applicable as of application version 7.4.
3 The default security.profiles is SECURITY-WEB.
4 Fully Qualified Domain Name (FQDN)